Personalised collars and engraved ID tags will be dispatched within 10 working days
Express personalisation takes 3-5 working days.
Royal Mail Standard Shipping (2 working days) £3.99
Shipping with Express Personalisation (1-2 working days from dispatch) £12
Orders to EU Member States
Delivered Duty & Tax Paid via Tracked Courier (3-7 Working Days) | £15*
* Now that the UK has left the EU we will be sending all EU orders DDP. There will be no additional charges for you to pay upon delivery.
International Orders to Europe (non EU) and Rest of World
Express Via DHL (2-5 working days) from £28
Economy Via Royal Mail (7-20 working days) £12
For Express Personalisation on International orders please choose Shipping via DHL
It is the responsibility of all customers outside the European Union to resolve any import taxes or other charges arising from a purchase.
Please note personalised/customised items are exempt from this returns policy and are strictly non-returnable and non-refundable.
For further information please see our detailed Shipping & Returns page or our FAQ page.