Shipping Costs
UK Orders
Royal Mail Standard Shipping (2 working days) £3.99
Shipping with Express Personalisation (1-2 working days from dispatch) £12
Orders to EU Member States
Delivered Duty & Tax Paid via Tracked Courier (3-7 Working Days) | £15*
* Now that the UK has left the EU we will be sending all EU orders DDP. There will be no additional charges for you to pay upon delivery.
International Orders to Europe (non EU) and Rest of World
Express Via DHL (2-5 working days) from £28
Economy Via Royal Mail (7-20 working days) £12
It is the responsibility of all customers outside the European Union to resolve any import taxes or other charges arising from a purchase.
Returns
If you are not 100% satisfied with your purchase please contact us within 14 days of receipt of your order to arrange an exchange or return. If your item is damaged in transit or you feel it has a fault - please contact us within 48 hours of receipt of your order to arrange a return.
For further information please see our detailed Shipping & Returns page or our FAQ page.
Our Story
We're Cat Lovers Too
"The often-complex natures of our cats along with their endearing and individual personalities have always fascinated me. When I founded Cheshire & Wain in 2013 it quickly became apparent that a lot of careful and specialised thought needed to go into designing and making products that would be beautiful and well made, but more importantly, be safe and appropriate for our feline friends"
Our Founder, Sonja Farrell
Feline First Approach
The needs and wants of our cats are at the forefront of everything we do at Cheshire & Wain. We have spent years tweaking and improving our products based on the incredible feline fanbase we have had the pleasure of serving for almost seven years. We understand that only the best will do for our feline friends and we have a responsibilty to give them love, home comforts and protection.
